Business Control Manager
Company: Disability Solutions
Location: Phoenix
Posted on: September 28, 2024
Job Description:
Job Description:At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. Responsible Growth is how we run our company and
how we deliver for our clients, teammates, communities and
shareholders every day.One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being.Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization.Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!Job Description:This job is responsible for
leading and executing on internal control discipline and
operational excellence within a Line of Business (LOB) or
Enterprise Control Function (ECF). Key responsibilities include
executing LOB or ECF processes and tools to drive adherence to
enterprise-wide standards. Job expectations include supporting the
implementation of quality assurance and quality control processes
within the LOB or ECF through ongoing monitoring and testing of
controls, identifying issues and control improvements for
remediation, and building out actions plans and
milestones.Responsibilities:
- Leads the assessment of the design and effectiveness of the
risk and control environment to support Client Operational Services
and ensure adherence to enterprise-wide standards
- Performs monitoring and testing of controls, identifying issues
and control improvements for remediation
- Leads the implementation of optimized controls and enhanced
Quality Assurance (QA) practices to support business continuity
efforts
- Manages the performance and productivity of team members that
conduct quality inspection reviews
- Ensures timely execution of QA activities including control
execution, case management, and results reporting
- Manages and reviews all operations front line unit responses
for regulatory exams, internal audits, and other monitoring and
inspection reviews
- Ensures accuracy of data and that relevant information is
captured for inspection metrics to support governance for dashboard
reportingSkills:
- Controls Management
- Oral Communications
- Risk Management
- Stakeholder Management
- Strategy Planning and Development
- Continuous Improvement
- Drives Engagement
- Influence
- Strategic Thinking
- Talent Development
- Data and Trend Analysis
- Decision Making
- Monitoring, Surveillance, and Testing
- Problem Solving
- Quality AssuranceLine of Business Job Description:About this
Team:Consumer AML Operations (CAML Ops) provides anti-money
laundering (AML) and Bank Secrecy Act (BSA) operational support for
Consumer and Small Business (C&SB) with some services extending
across multiple lines of business. Functions are supported to
ensure the appropriate completion of critical customer due
diligence for AML processes including customer data repair,
centralized Refresh of customer due diligence data elements,
exiting of customer relationships due to AML reasons, regulatory
reporting of cash received in the U.S. including cash aggregation
and currency transaction reporting exemption records as required by
the BSA. Position SummaryThe Senior Business Control Specialist
will provide oversight and support in executing internal control
discipline and operational excellence for the Currency Reporting
Unit within the Consumer AML Operations (CAML Ops) Line of
Business. Prepares documentation for the tracking, monitoring, and
escalation of risk related issues to management and acts as an
ambassador of the risk culture. Performs validation activities to
ensure processes are adequate, effective, and meet control
standards. Provides governance over key controls and status of
mitigation and action plans. Focus is on long-term transformational
goals in the area of control monitoring for business processes.
Responsible for the support of breakthrough enhancements for
business process control monitoring and reporting, regulatory risk,
quality assurance integration/synergies, and continuous process
improvements. Engages and works closely with production management.
Influences across organizational lines to drive consistency, remove
road blocks and take action on key priorities, regulatory
requirements, and process improvements. Displays a risk minded
approach to all initiatives. Provides risk guidance and Subject
Matter Expertise.Responsibilities:
- Oversees the design and effectiveness of the risk and control
environment to support Consumer AML Operations and ensure adherence
to enterprise-wide standards.
- Supports the monitoring and testing of controls by evaluating
data to identify issues and control improvements for
remediation
- Develops and manages strong relationships with the CAML Ops
Process Owners, C&SB AML, GFC/GC&OR and control partners,
ensuring partnership on exams, inquiries, and other regulatory
matters.
- Continuously assesses and enhances the Business Controls
coverage model and processes, improving the quality and execution
of routines, and identifying new approaches to improve
effectiveness and efficiencies.
- Identifies, assesses, and communicates emerging issues, themes
and trends based on various information gathering methodologies and
sources.Requirements:
- 2-5 years of business controls, audit, risk support and/or AML
experience
- Ability to engage key partners and stakeholders across multiple
LOBs and influence their commitment to risk governance and
oversight
- Strong capability to use inductive and deductive logic to
"follow a risk trail" and determine impact, potential outcomes,
urgency
- Can connect well (efficiently, and on point) with people in
multiple levels in a very fast paced and challenging landscape
- Superior verbal and written communications skills, including
the ability to synthesize complex information to distill and
deliver a concise, salient message suitable to any audience from
LOB employees to senior executives and auditors.
- Execution-oriented and results-focused self-starter able to
work independently
- Strong organizational ability, project management skills, and
delegation capability
- Extremely detail oriented to ensure quality and accurate work
performance
- Keen judgment balancing business strategy with rigorous risk
management controls
- A pragmatic and flexible attitude towards problem solving, and
a consultative working styleOther Qualifications:
- Strives to bring new thoughts and ideas to teams in order to
drive innovation and unique solutions
- Excels in working among diverse viewpoints to determine the
best path forward
- Experience in connecting with a diverse set of clients to
understand future business needs - is a continuous learner
- Commitment to challenging the status quo and promoting positive
change.
- Participate in and drive collaborative efforts to advance
tools, technology, and ways of working to better serve an evolving
client base
- Believes in value of diversity so we can reflect, connect and
meet the diverse needs of our clients and employees around the
world
- Ability to execute in a fast paced, high demand, environment
while balancing multiple priorities
- Working knowledge of regulatory landscape
- Working knowledge of core Banking concepts
- Certified Anti-Money Laundering Specialist (CAMS)
CertificationShift:1st shift (United States of America)Hours Per
Week: 40
Keywords: Disability Solutions, Maricopa , Business Control Manager, Executive , Phoenix, Arizona
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