Food & Beverage Manager
Company: VSA Resorts
Location: Scottsdale
Posted on: October 18, 2024
Job Description:
Description:This key position contributes to the resort's
success and guest experience by supervising SPLASH! and the Sonoran
Market daily operations to ensure the highest quality standards are
met. Assist in the development, implementation, and maintenance of
quality standards. This position oversees employee on-boarding,
training new hires and training existing employees, employee
scheduling, ensuring team motivation and effective communication
processes with fellow employees are being practiced. A key function
of this role is to interact with guests to ensure a positive guest
experience. About Us:Vacatia is an innovative hospitality company
reinventing the timeshare experience across discovery, booking, and
stay. Like what Epic Pass did for the ski industry, or how Netflix
replaced Blockbuster as a way for consumers to consume content
easily, our mission is to develop next-generation travel programs
delivering the best vacation experience for families to anticipate
and enjoy, year after year. Vacatia is a VC-backed company
headquartered in San Francisco with offices nationwide. Vacatia is
a great place to work with the resources and support you need to
find a long-term career fit.Located at the base of Camelback
Mountain in Scottsdale, Arizona, Scottsdale Camelback Resort offers
the prefect setting for guests to escape, unwind, and relax. Come
join a team that focuses on achieving goals through teamwork,
integrity, and pride. Learn more about Scottsdale Camelback resort
by visiting our website: www.scottsdalecamelback.comRequirements:
Essential Duties and Responsibilities
- Supervises daily food outlet operations to ensure successful
execution of all resort standards and completion of daily tasks and
assignments
- Assists with the overall operation of the restaurant(s)
including; Point of Sale transactions, expediting, re-stocking,
ensuring staff breaks
- Maintain standards of food, beverage, and quality guest
service.
- Respond and resolve guest requests, complaints, or questions in
a courteous and timely manner.
- Proficiency with POS system
- Ensures that areas are sanitized, cleaned, stocked, and setup
correctly at start of and throughout the shift while always
adhering to sanitation, safety, and alcohol beverage control
policies
- Provides coaching, encouragement, and recognition to employees
regularly
- Responds to guest concerns and escalates to leadership as
appropriate
- Provides supervisory and administrative support for food and
beverage operations including scheduling, payroll, time and
attendance, inventory, ordering and receiving, and personnel
related matters
- Monitors performance of staff, providing real time feedback and
coaching
- Participates in recruitment process and selection of talent for
the F&B staff
- Participate in performance management including; employee
reviews, corrective action, investigations, conflict resolution,
etc.
- Maintains quality of operation by ensuring service excellence,
ensuring adequate supply and food inventory levels, and operation
of equipment by troubleshooting, maintenance, and/or calling for
repair
- Maintain a positive work atmosphere by acting and communicating
in a manner that enables getting along with guests, vendors,
co-workers, and management.
- Performs other duties as assigned by management Job
Requirements:The individual must possess the following knowledge,
skills and abilities and be able to explain and demonstrate that
he/she can perform the essential functions of the job, with or
without reasonable accommodation, using some other combination of
skills and abilities.
- High School diploma or GED, and 1 year of related
experience.
- Minimum of 1 year of experience in food service leadership
capacity
- Must be able to meet state age requirement to serve
alcohol.
- Alcohol Awareness Training, Food safety and sanitation
training
- Ability to grasp, lift, carry and/or transport up to 30
lbs.
- Ability to remain on feet for a prolonged period (10 hours), of
time.
- Good communication essential with ability to listen
effectively, to speak and write English clearly.
- Must be a motivated self-starter that takes the initiative to
identify and undertake projects.
- Self-motivated, organized, fast and even-tempered.
- Strong attention to detail and ability to multi-task a
must.
- Experience with Microsoft Office and general software systems;
proficiency in Excel, Word and Outlook
- Basic math skills (addition, subtraction, etc.) as they apply
to cash handling
- Ability to identify, address and resolve conflict.
- Maintain good safety habits and report unsafe or hazardous
conditions to management.
- Promote excellent guest relations
- Flexible schedule and must have availability to work days,
nights, holidays and weekends. Benefits: Eligible after 60-90 days
- Medical
- Dental
- Vision
- Life
- 401k
- PTO
- Quarterly Bonus
- Monthly Employee Appreciation
- Access to Resort Amenities Disclaimer: The Vacatia, Inc.,
subsidiaries, and affiliates is an equal opportunity employer. All
decisions are based only on the individual's qualifications and
ability to perform the work. An application must be completed for
each position for which you are applying. Qualified and interested
individuals may submit their application to Human Resources.The
Scottsdale Camelback Resort reserves the right to modify this job
description at any time, without notice. The specific requirements,
duties and skills set forth in this job description are intended to
be all-inclusive as of the date this document is prepared. However
this job description may not contain all of the duties, physical
requirements and skills that you may be asked to perform during the
period of time you work at the Scottsdale Camelback Resort.
Further, the job description is not a guarantee that you will
perform any or all of these duties.
Compensation details: 53000-56000 Yearly Salary
PI296e789b2e8a-37248-35727021
Keywords: VSA Resorts, Maricopa , Food & Beverage Manager, Hospitality & Tourism , Scottsdale, Arizona
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