SHIFT LEADER
Company: Rubio's Restaurants, Inc.
Location: Goodyear
Posted on: October 19, 2024
Job Description:
Goodyear - 225, 15479 W. McDowell Rd, Goodyear, Arizona, United
States of America Req #3245
The following information provides an overview of the skills,
qualities, and qualifications needed for this role.
Job Purpose SummaryResponsible and accountable for supervising and
supporting a productive and profitable restaurant, including Guest
satisfaction, food quality and portioning, and Team Member
efficiency, safety and security.
- Interacts with Guests, Team Members and Management. Maintains
restaurant cleanliness, high food quality standards, resolves Guest
complaints, and ensures Guest service according to Rubio's
standards. Supervises Team Members to appropriate positions as
required.
- Opens and/or closes restaurant according to Rubio's
standards.
- Supervises Front of the House and Back of the House Team
Members as required by Management, ensuring priorities are being
followed. Supervises Team Member performance during store
operations including setup, food preparation and cleaning before
opening, during the shift and at closing. Provides performance
feedback to Management.
- Performs production staff duties including cleaning the dining
room, patio and restrooms, taking out trash, stocking inventories
as required by Management, and maintaining cleanliness and food
quality standards.
- Inspects food for proper portioning, temperature, and
appearance, completing all cleaning and food quality checklists as
required by Management.
- Ensures Team Members follow Company safety policies, using
required safety equipment. Ensures proper temperature of food
products.
- Inspects restaurant and its surroundings on a regular basis.
Maintains personal hygiene as prescribed by law and Rubio's Dress
Code standards.
- Completes financial paperwork on a daily basis. Counts,
dispenses and deposits money according to Company policy.
- Assists in completion of periodic operational paperwork as
prescribed by Management.
- Participates in development of self by attending ongoing
classroom and online training.Performs similar and incidental
duties as required.Job QualificationsEducation: High School degree
or equivalent combination of education and experience.Experience:
Some restaurant or retail experience preferred.Knowledge: Knowledge
of aspects of the restaurant industry. Basic computer skills
including e-mail and Microsoft Word.Language Skills: Ability to
communicate in English, both orally and in writing, clearly
communicating operational concerns with Management and co-workers.
Bi-lingual Spanish a plus.Math Skills: Overall skills and knowledge
of basic mathematical principles and practices. Ability to perform
basic computations to complete financial paperwork.Other: A valid
driver's license and proof of automobile insurance required.
Individual must have reliable transportation and proof of
automobile insurance is required (if individual will be required to
drive on behalf of Rubio's.) Individual must have reliable
transportation to arrive to work on time.Other Abilities: Ability
to maintain a high level of patience with others. Requires working
closely with co-workers for long periods of time. Ability to
provide organizational leadership and foster a team environment.
Ability to handle multiple priorities.Reporting
RelationshipsReports to the General Manager and/or Assistant
Manager.Major Business/Professional ContactsThe Shift Leader will
have constant contact with Guests, Managers, restaurant Team
Members, other store Managers and Team Members, and occasional
contact with Restaurant Support Center staff and outside vendors.
It is necessary for this person to conduct these relationships with
professionalism and cooperation for the betterment of the Company.
The Shift Leader will regularly give suggestions to his/her
Managers regarding operations. The Shift Leader is expected to
follow appropriate procedures with respect to all communications
(Assistant Manager, General Manager, District Manager, People
Services Business Partner and Regional Director.)Working and
Environmental ConditionsWork indoors and outdoors (patio, for
events, or to take trash to the dumpster). Constant exposure to
fumes from restaurant and food preparation equipment and cleaning
solvents (ex. flour dust, cooking fumes and gases.) Constant
fluctuation in temperature and conditions (ex. heat, cold,
humidity) due to movement from one cook area to another. Some noise
and vibration exposure. If working an event, may work outdoors in
varying temperatures and in different environments such as golf
courses, and beaches. If assisting with a delivery may help carry
food in catering bags to Guest's cars or may be asked to make a
delivery in their vehicle (only if approved to drive in advance
with signed Driver Policy on file.)Physical DemandsMust be at least
18 years of age or older. Must be able to lift 55 lbs. Ability to
stand for long periods of time. Performs fine hand manipulation
during food preparation and cleaning. Flexible hours, night and
day, weekends and holidays. Ability to operate all related
restaurant tools and equipment.Tools and Equipment UsedComputer,
telephone, calculator, multi-use printer, cash register, walk-in
and reach-in refrigerators, soda and tea machines, dishwasher,
cleaning equipment (towels, brooms, dust pans, mops, etc.),
cleaning solvents (cleanser, degreaser, etc.), kitchen equipment
and utensils.Rubio's is proud to be an Equal Opportunity Employer.
All qualified applicants will receive consideration for
employment.
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Keywords: Rubio's Restaurants, Inc., Maricopa , SHIFT LEADER, Hospitality & Tourism , Goodyear, Arizona
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