CHANGE RX REPRESENTATIVE
Company: Aveanna Healthcare LLC
Location: Chandler
Posted on: October 12, 2024
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Job Description:
Overview
Aveanna Healthcare is the largest provider of home care to
thousands of patients and families, and we are looking for caring,
compassionate people who are driven to fulfill our mission to
revolutionize the way pediatric healthcare is delivered, one
patient at a time.
At Aveanna, every employee plays an important role in bringing our
mission to life. The ongoing growth and success of Aveanna
Healthcare remain dependent on our continued ability to
consistently deliver compassionate, committed care for medically
fragile patients. We are looking for talented and committed
individuals in search of a rewarding career with a company that
values Compassion, Integrity, Accountability, Trust, Innovation,
Compliance, and Fun.
Position Overview
The Change Order Representative is responsible for reviewing
changes on existing patient orders. Completion of the accounts
includes, but is not limited to checking prescription validity,
authorization validity, insurance requirements, demographics,
patient needs, and notation prior to shipping orders of medical
supplies.
The starting pay for our Change Order team is $17.00 per hour. In
addition to compensation, our full-time employees are eligbile to
receive the following competitive benefit package including:
Health, Dental, Vision, Life and many other options, 401(k) Savings
Plan with Employer Match, Employee Stock Purchase Plan and 100%
Remote!
Candidates in the Mountain time zone will be prioritized for
consideration.
Essential Job Functions
--- Enter demographics and other pertinent information into the
digital system and ensure completion of all change order
paperwork
--- Verify insurance coverage, explain benefit information to
patients and case managers, collect and process payments as
applicable
--- Identify patients' needs, clarify information, research every
issue and provide solutions
--- Responsible for authorization submissions and authorization
follow up by obtaining met daily expectations
--- Responsible to determine a CRX and a valid prescription with
formula calculation knowledge
--- Insurance and payor portal navigation knowledge
--- Meet daily, monthly, and quarterly metrics and goals set by
management
--- Communicate effectively with other departments to present
solutions to any patient concerns
--- Ensure work being performed meets internal and external
compliance requirements
--- Maintain confidentiality of all information; adhere to all
HIPAA guidelines/regulations
--- Various clerical work including faxing, scanning, and
copying
Requirements
--- High school graduate
--- A minimum of 2 years proven experience
--- Proficient in Microsoft suite of products including Outlook,
Word and Excel
Preferences
--- Education or experience equivalent to a bachelor's degree in
related field highly preferred
--- Home Health/DME related experience preferred; knowledge of
insurances a plus
Other Skills/Abilities
--- Must be able to adhere to confidentiality standards and
professional boundaries at all times
--- Self-starter, able to display the highest level of integrity
and respect for confidentiality.
--- Ability to exercise effective judgment and sensitivity to
changing needs and situations.
--- Must have strong organization skills and be very
detail-oriented.
--- Must possess a strong sense of urgency and attention to
detail.
--- Excellent written and verbal communication skills.
--- Proven ability to work independently at times and within a
team.
--- Ability to adapt to change.
--- Demonstrated ability to prioritize multiple tasks to meet
deadlines.
--- Demonstrated ability to interact in a collaborative manner with
other departments and teams.
Other Duties
--- Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with
or without notice.
Equal Employment Opportunity and Affirmative Action: Aveanna
provides equal employment opportunities (EEO) to all employees and
applicants for employment without regard to race, color, religion,
sex, national origin, age, disability or genetics. In addition to
federal law requirements, Aveanna complies with applicable state
and local laws governing nondiscrimination in employment in every
location in which the company has facilities. This policy applies
to all terms and conditions of employment, including recruiting,
hiring, placement, promotion, termination, layoff, recall,
transfer, leaves of absence, compensation, and training.
Keywords: Aveanna Healthcare LLC, Maricopa , CHANGE RX REPRESENTATIVE, Other , Chandler, Arizona
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